Wednesday, September 3, 2008

Thanking You for Thanking Me

I don't care that you had to give up your precious tanning time to come work at FOOD&STOP-RITE from the brutal hours of 6-8 pm. I truly don't want to hear about your boyfriend calling you on your cellphone because you didn't answer his text to remind you to bring home more Ball Park Franks and Mountain Dew. I'm the one impatiently waiting to check out in the only non-express, no-cash, no candy, no children aisle because I literally have 13 items. I just would like a little courtesy and a thank you when I'm done. That's it...You don't even have to mean it.

When I was your age, we had to check out groceries without conveyor belts, bar codes and digital scales FOR 10 MILES, UP HILL, BOTH WAYS IN THE SNOW.

But no matter how rough we thought we had it, we did manage a smile, a thank you and even a "how ya doin'?'" for good measure.

If you are going to work in the service industry, you can get away with being lazy, inept and unreliable...but to not be polite and considerate to the patrons is just unacceptable.

I just spent over $150 in whole wheat grains, vegetables and fruits and you can't even say, "thank you for shopping with us" as I carry the plastic bags I asked you to NOT use as I walk out the door.

I'm the one who lifted the over-sized dog food bag on the belt for you to scan so you didn't have to move, bend or breathe hard from your throne of existence. I'm the one who ran to get you a price check on the potatoes because you can't read your produce list, or any multiple syllable words for that matter. NOTE: It's Whole Grain, not HOLEGREEN

I only ask that when the next person in line asks you to verify a price on McCormick Condiments, you don't respond on the intercom to the world, "Can I get a price check on McCondoms?"

I wouldn't even mind so much except the irony is as I walked away, I for some reason thanked YOU and said, "Have a nice day."

1 comment:

Lisa said...

Customer service? That is so 80's!